Call center productivity:7 essential matrices to track in 2022

Call center productivity:7 essential matrices to track in 2022

The call center industry faces many challenges during a pandemic. The call center’s goal is to minimize the customer wait time and respond quickly. However, some essential matrices must track if you wish to hit your goal and satisfy your customers. These factors impact the productivity of your business, and you can get the best…

Best Project Management Software in 2022

Best Project Management Software in 2022

Small and start-up enterprises often use specialized project management software to manage projects. It helps to avoid pitfalls and get more productive outcomes. The issue is that most software tools are costly in the initial stage of business. Specific high-quality free tools will assist you in working on your projects efficiently!   1. ActiTIME The essential…

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